- Source: Hensley v. Shelter Mutual Insurance
Hensley v. Shelter Mutual Insurance Co., 210 S.W.3d 455 (Mo. Ct. App. 2007) was a Missouri court case which set out the legal test to demonstrate bad faith by an insurer.
The plaintiff-respondent won against the defendant, successfully proving that the refusal of to settle his property damage claim after a significant fire was vexatious.
The case was analysed and cited in professor Jay M. Feinman's book Delay, Deny, Defend.