- Source: Predictable surprise
A "predictable surprise" describes a situation or circumstance in which avoidable crises are marginalized in order to satisfy economic and social policies.
Definition
Max H. Bazerman and Michael D. Watkins define "predictable surprises" as problems that
at least some people are aware of,
are getting worse over time, and
are likely to explode into a crisis eventually,
but are not prioritized by key decision-makers or have not elicited a response fast enough to prevent severe damage.
The problems behind "predictable surprises" tend to require a significant investment in the near term that will not pay off until later. This could involve changes to established organization culture and/or changes that competing interests do not benefit from.
Iraq War
Enron scandal
Subprime mortgage crisis
Hurricane Katrina government response
Global warming
Roman Catholic sex abuse cases
Citations
References
M. Bazerman and M. Watkins (2004) Predictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them. ISBN 1-59139-178-4
B. Tuchman (1984) The March of Folly: From Troy to Vietnam. ISBN 978-0-345-30823-8
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