- Source: Electronic bill payment
- Massachusetts Bay Transportation Authority
- Electronic bill payment
- Electronic billing
- Electronic funds transfer
- Giro (banking)
- E-commerce payment system
- Payment system
- Payment card
- BPAY
- Mobile payment
- Invoice
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Electronic bill payment is a feature of online, mobile and telephone banking, similar in its effect to a giro, allowing a customer of a financial institution to transfer money from their transaction or credit card account to a creditor or vendor such as a public utility, department store or an individual to be credited against a specific account. These payments are typically executed electronically as a direct deposit through a national payment system, operated by the banks, mobile App or in conjunction with the government. Payment is typically initiated by the payer but can also be set up as a direct debit.
In addition to the bill payment facility, most banks will also offer various features with their electronic bill payment systems. These include the ability to schedule payments in advance to be made on a specified date (convenient for installments such as mortgage and support payments), to save the biller information for reuse at a future time and various options for searching the recent payment history. In many cases the payment data can also be downloaded and posted directly into the customer's accounting or personal finance software.
History
Although this technology was available from the mid 1990s, uptake was initially slow until internet access by households increased. By 2000, adoption of electronic bill payment systems started to dramatically increase.
Impact
From the consumer's point of view, electronic payment of bills is cheaper, faster, and more convenient than writing, posting and reconciling cheques. In addition, though limitations exist, a wider range of bank accounts or credit cards can be used for the electronic payment of bills. Paying bills online allows you to use a variety of payment methods rather than the traditional cheque.
Using electronic bill presentment and payment enables businesses to fast-track customer payments and get access to funds faster, which in turn results in cash flow improvement.
For banks the advantages of electronic bill payments are a reduction in processing costs minimizing paperwork and an increase in customer loyalty. In a 2003 study, the banks said that "customers who pay online show more loyalty and are more receptive to other offers".
Bill pay in the USA
In the United States, most banks and credit unions offer a free service typically called "bill pay." The banking customer logs into their online bank account, and submits a bill pay request, inputting all information that would be found on a physical check. Their bank will then pay the recipient electronically if they are connected to the system. Utilities are likely to be set up to receive bill pay electronically. Many recipients aren't, so for these recipients, the bank cuts a physical check, puts the check in a stamped and addressed envelope, puts the envelope in the mail, and then sends the check to the intended recipient. The recipient then deposits the check with their bank as usual.
See also
Direct credit
E-commerce payment system
E-commerce
Electronic billing
Digital wallet
Digital economy
Mobile banking
Online shopping
Unified Payments Interface
References
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What is online bill pay and how does it work? - Capital One
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10 Sep 2024 · Online bill pay lets you make individual or recurring electronic payments from your bank or credit union. Here’s how to set it up.
Electronic bill payment - Wikipedia
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Online Bill Pay - Wells Fargo
Pay your bills online with Wells Fargo’s Bill Pay service. It’s quicker and easier than writing and mailing paper checks.
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23 Okt 2023 · Online bill payment is an electronic service that allows you to pay your bills all in one place, without having to write and mail checks. This service can usually be set up through …
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19 Jun 2024 · You can set up online bill pay through your bank or credit union to electronically pay utility bills, rent and other expenses. Taking advantage of online bill pay is easy, if you already …